Appointments

Availability

Subject to availability and excluding public holidays, appointments are available Monday to Friday 9:00am to 7:00pm and Saturday 9:00am to 5:00pm.

Booking Your Therapy Consultations

When you are ready to book an appointment, call direct on 01276 21386 or alternatively use the form at the foot of this page to provide some background details and request a call back.

Fees

Fees for individual sessions are settled by bank transfer in advance of your appointment or by cash or cheque at the start of your session. Cancellation terms are detailed below.

Fees for condensed therapy are payable in full 7 days in advance of your booking and are non-refundable once you start therapy. If you require an extension to your scheduled hours and if this time is available in my schedule, sessions can be extended pro-rata on my standard rates.

Fees for support programmes and parent coaching are payable in full 3 days in advance of your booking and are non-refundable once they commence.

Reassurances

All session fees include either email or telephone contact between appointments and we do not believe in back-to-back scheduling of appointments, so you will not be kept waiting when you arrive.

We will always reach a reasonable point of closure on any matter in therapy before concluding a session. If this has been a concern with past therapists, rest assured we are different!

Cancellation Policy for Appointments

Pure Therapy Programme – Individual Sessions
Notice of less than 48 hours will incur a cancellation fee of 100% of the cost of the session.

Pure Therapy Programme – Condensed Therapy
Notice of less than 5 working days will incur a cancellation fee of 100% of the cost of the booking. If however you wish to reschedule, providing fees have been paid by the date originally agreed, we will be happy to reschedule your sessions within 8 weeks of the original booking.

Essential Support Programe – Check-in Call Support
Notice of less than 24 hours will forfeit your entitlement to that pre-paid session.

Essential Support Programe – As Required Time Packages
Not applicable unless a session time has been pre-arranged whereby notice of less than 24 hours will forfeit your entitlement to the pre-paid session.

Parent Coaching Programme – Monthly Coaching Package in Person or by Phone
Notice of less than 24 hours will forfeit your entitlement to the pre-paid session.

Parent Coaching Programme – Individual One Off Coaching Session in Person
Notice of less than 48 hours will incur a cancellation fee of 100% of the cost of the session.

Non attendance either in person or by phone for agreed appointment times will be deemed as cancellation without notice and will incur charges as detailed above.

Disclaimer

Joanne Wren, Conception & Birth and HypnoBirthing® cannot be held responsible for any conceptions resulting in miscarriage, ectopic pregnancy, still birth, premature delivery, multiple births, abnormalities or medical conditions. There is no guarantee made that conception will be achieved when using any of the fertility advice given and due to many factors beyond my control, no refunds are available.